Welcome to the RSIG University!
RSIG’s Certified Recovery Agent Program is:
~ An Investment In Your Future
This online campus has been created to provide recovery agents and other professionals in the auto finance markets an affordable and convenient environment to have an industry specific learning experience that is one of the greatest investments in your future you can make.
The RSIG University offers an online course curriculum covering topics such as the FDCPA, UCC, Servicemembers Civil Relief Act, Bankruptcy and Specialty Repossessions as well as repossession case law and state specific repossession law when available.
As a Certified Recovery Agent, you are demonstrating your commitment to professionalism and to reducing risk and potential liabilities for yourself, your employer and your clients.
If you have questions, one of our course advisors can be reached at 703-365-0199 or by email at RSIG University. Why wait? Get started today by making your course selection from the Course listing on the left!
Please note, all exams are proctored online, which requires the use of a webcam to take the exam. Please click on the Recovery Certification link or the FAQs link found on the left navigation bar for more information.
To log back in, please do not forget to list your Organizational Code: RSI35362.
Holiday Schedule: We want everyone to be aware that The RSIG University will be up and available 24/7 as the courses are online. However, customer support will be closed starting on Wednesday 11/25 at 2pm ET in observance of the Thanksgiving holiday, so our staff may enjoy time with their families. Our customer service department will re-open on Monday 11/30 at 9am ET.
Proctors will not be available Wednesday 11/25 starting at 11pm CT/Midnight ET through Friday 11/27 at 6am CT/7am ET. Please be mindful of this if scheduling exams over the Thanksgiving Holiday Weekend.
We hope that everyone stays safe and can enjoy a little downtime with their families this holiday season.
Minimum System Requirements
We are constantly working to streamline our courses to make the student experience the best possible. Currently, most of our courses contain video and are very Flash heavy. With this in mind we do not recommend using Apple products. Tablets and cell phones are also not recommended to take the courses on. If you choose to do so, you do so at your own risk. Extensions and refunds are not available if a student is unable to complete their course for failure to have the proper equipment.
Minimum recommended system requirements include Flash Player 11 or higher; and browsers should be IE 9 or higher; Mozilla Firefox 29 or higher or Google Chrome 30 or higher.
We recommend using a computer with a Windows 7 or higher operating system. If you have XP as your operating system, we recommend the use of Chrome as your browser for the best experience.
Your Internet speeds are recommended to be at 1.5 Mbps.
All students must have their own email address--this is your student ID in the RSIG University system. Email addresses cannot be shared or reused by different students. If you don't have an email address, you can create a free email address online from a variety of sources.
All exams are proctored online which requires the use of a webcam (640x480 resolution or higher) that either has a microphone built in or with the use of a headset. Most laptops have webcams built in. You do not need the camera in order to access the course or to study--just for the exam at the end, though we recommend that all students have access to a camera prior to purchasing a course.
Please contact us if you have any questions.
Need a webcam? You can shop through AmazonSmile and they will donate to the RABF—all you have to do is log in and shop as you normally would: http://smile.amazon.com/ch/26-4434353.
More information about the Recovery Agents Benefit Fund (RABF) can be found at: www.recoveryagentsbenefitfund.org.