The RSIG University, Certified Recovery Agent (CRA) program is an online course curriculum covering topics such as the FDCPA, UCC, Servicemembers Civil Relief Act, Bankruptcy and Specialty Repossessions as well as repossession case law and state specific repossession law when available.  The exam is proctored online and requires the use of a webcam.  Please refer to the homepage for minimum system requirements.

 Course Outline: 

  • Introduction to the Law
  • UCC (Uniform Commercial Code)
  • Secured Transactions
  • Self Help Repossession
  • Breach of the Peace
  • FDCPA (Fair Debt Collection Practices Act)
  • Specialty Repossessions
  • Notification and Documentation
  • Personal Property
  • Release of Collateral
  • State Law (Statutes)
  • State Case Law

For your convenience, this course is available to you 24hrs per day for a ten (10) day window or until you complete all required course sections and the proctored exam, whichever is sooner. Once completed, you will no longer be able to access that course, but can add additional courses and print certificates and course transcripts.

10 Days -- Incl study time & proctored exam


We are here to help you succeed and have a great experience, so please contact us if we can assist you.  Here are important things to be aware of before making a purchase:    


     As with any online course, students are responsible to keep track of their time within the course and manage their own schedules.  Most students successfully complete their course in less than half the time allowed for completion and we have a very high passing rate on our exams.  (In our experience, those that don't pass generally aren't successful because they don't start right away and have to rush through, or don't take their studying seriously thinking they will know everything on the exam.) That said, the RSIG University cannot be held responsible for students that do not study, do not follow provided instructions, and/or do not schedule their exams within their 10-day course period. 

     Students should also be certain that they have access to the proper equipment to take their course and exam, as outlined in the minimum system requirements listed on the University homepage.  If you register yourself or others for this course and choose not to start right away, choose not study or do not have the correct equipment, the student and/or purchaser assumes full responsibility for the student not passing the exam and/or having to pay the administrative fees to retest.   Extensions, as a general rule, are not given for reasons that are within the control of the student and/or purchaser.

     Make sure each student has their own email address when making a purchase.  Your email address is your student ID within the RSIG University.  If you or your employee don't have an email address you can create a free one on the web from a number of sources.  If you try to register someone new with a previously used email address it will not register that person for a course, instead it will register the original user for the course.  If you need to change your email address in the system you can contact us and we are happy to help you update your information.  Keep in mind that your student portal is yours as long as you need it, so that you can print transcripts and certificates as you need to.

     The proctors are dedicated people who are there to help you.  However, their role is limited to vetting a student and helping a student get into his/her exam.  In order for a proctor to assist you, you would need to study before your exam, and, as previously mentioned, your equipment and internet speeds must meet minimum system requirements. 

     When you purchase a course, instructions are provided to students on how to take their exams with a proctor.  It is recommended that you review the instruction about taking your exam with a proctor, as soon as you purchase the course. We recommend that you take your exam sometime before day seven of your 10-day window.  Please be sure you don't schedule at the last minute or outside of your ten day window.  Allow yourself room for error in case something outside of your control occurs -- like a power outage, or your ISP service experiences problems, etc.  Once you have purchased the course you can find the effective dates listed in your student history as well as on the course homepage.

     Once a course closes there is no re-opening that course -- a re-examination is required.  Please see the link found in the navigation to the left titled "Rates, Groups & Re-Exams" for more information.    We do not require that you pay the full course price to re-register, but there is an administrative fee. As previously mentioned, extensions, as a general rule, are not given for reasons that are within the control of the student and/or purchaser.   

     If you are an employer or manager registering employees please contact us about group registration and how we can meet your certification needs for groups of 3, 30, 300 or more! 


If you were taking a live class for your certification, you would plan out the route, know how you were getting there (car, bus, ride-share, etc.), maybe plan for lunch or parking costs, etc. Taking this course online is much more convenient (to work around your schedule, rather than working your schedule around a live course) but that does not mean you shouldn't plan ahead before registering!  If you do have questions about any of this information please don't hesitate to contact us.  Just think how happy you'll be when you complete your course and have a CRA certificate to show as proof of your hard work, determination and dedication to your industry!    





Members of RSIG and Allied Finance Adjusters receive discounted pricing and we are able to offer group rates to both members and non-members as well.  If you are a member of either of these organizations, please contact a course advisor for a discount code at 703-365-0199. If you have already taken the course but were not able to complete within the time or successfully complete the course, please contact a course advisor about a re-examination.



By submitting the credit/debit card information provided for payment of this course, the learner and/or purchaser agrees that the card used is either 1) a card that issued in his/her name or that he/she is an authorized user of said card or 2) that he/she has obtained permission of the card holder to purchase products or services from IG., Inc./RSIG. The learner and/or purchaser guarantees payments of all charges for the course and agrees to be responsible for any costs associated with collection of any fees due and expenses incurred should the credit/debit card payment not be completed/authorized.  You understand that the amount charged to the credit card will be reflected within seven days (debit card purchases may appear immediately upon processing) of authorization and that charges will appear on the card as “RSIG Inc. Internet”.


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To purchase more than one course at a time please see our group registration page or call 703-365-0199.

Cancellation Policy:

Course cancellation requests will not be processed. If a purchased course has not been started student substitution is allowed, however you must contact a course advisor to assist with this request 703-365-0199.

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